Refund Policy

Our team makes every effort to please you with every order. But if an item does not suit you, we will accept its return for a store credit, excluding any shipping charges, for up to 10 days from the date of our shipment to you. All returns are subject to a 25% restocking fee. Returned items must be unused and in sellable condition. 

Excluded from any return or store credit are any Sales, Hair Accessories and any customized or personalized item. 

Please allow 7-10 days for processing a return once Bernadette Schaeffler Collection LLC has received your returned item(s).